Our Story

Built From Day One
To Recover Results.

Learn about M Express β€” who we are, what we stand for, and the people driving India’s most ethical direct collection agency.

2023
Founded in New Delhi

We built a recovery agency that businesses can trust β€” and debtors can respect.

Our Foundation

The M Express Story

M Express was founded in 2023 by Seetu Sahani in New Delhi with a clear purpose: to build a direct collection agency that combines professional excellence, legal compliance, and genuine results.

The Indian debt recovery industry has long been plagued by unethical practices, undertrained agents, and poor client communication. M Express was built to change that β€” with certified agents, transparent reporting, and a strict zero-tolerance policy on RBI violations.

Based out of Uttam Nagar, New Delhi, we serve banks, NBFCs, businesses, and individual creditors across Delhi NCR and beyond β€” handling everything from consumer debt to large corporate NPAs.

Our Mission

Recover outstanding dues for our clients through ethical, professional, and legally sound methods.

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Our Vision

Become India’s most trusted direct collection agency β€” known for integrity as much as results.

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Our Promise

Full transparency, real-time reporting, and a dedicated case manager for every client.

Our Standard

100% compliance with RBI Fair Practices Code. No exceptions, no compromises.

Leadership

The Team Behind M Express

Experienced professionals in debt recovery, field operations, and financial law β€” all working with one goal: your money back.

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Founder & Director
Seetu Sahani

Founder & Managing Director

Founded M Express in 2023 with a vision to build a professional, RBI-compliant direct collection agency serving Delhi NCR’s growing credit market.

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Legal Head
Ravi Agarwal

Head of Legal Recovery

Practicing advocate specialising in DRT proceedings, SARFAESI enforcement, and commercial debt recovery across Delhi High Court and District Courts.

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Operations Head
Priya Verma

Head of Field Operations

Manages our team of certified field agents across Delhi NCR β€” responsible for all on-ground recovery, investigation, and compliance activities.

What We Stand For

Our Core Values

Compliance First

Every recovery action follows RBI guidelines and Indian law. No shortcuts.

Transparency

Clients get full visibility into every case β€” actions taken, status, and outcomes.

Results Driven

We measure ourselves by recovery rates, not activity. Outcomes matter most.

Professionalism

Every agent represents M Express β€” trained, certified, and held to the highest standard.

What We Stand For

Our Core Values

2023
Founded

Every recovery action follows RBI guidelines and Indian law. No shortcuts.

Q2 2023
First Clients

Onboards first NBFC and business clients across Delhi NCR.

Q4 2023
Legal Wing

Establishes in-house legal team for DRT and SARFAESI cases.

2024
β‚Ή500Cr+ Recovered

Total recovery milestone crossed with 50+ clients served.

2025+
Expanding

Expanding coverage to Noida, Gurgaon, and beyond Delhi NCR.

Ready to Recover What You're Owed?

Get a free portfolio assessment from M Express. We’ll tell you exactly what we can recover and how fast.